# Privacy Policy
Effective Date: 1st April, 2024
Last Updated: 2 July, 2026
Introduction
Welcome to Pro Skill Universe (“we,” “our,” or “us”).
Your privacy matters to us. We are committed to protecting your personal information and ensuring that your data is collected, processed, stored, and used responsibly, transparently, and securely.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, enrol in our courses, purchase our services, communicate with us, or interact with any of our digital platforms.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
Pro Skill Universe is an international digital marketing solutions and professional learning platform providing:
* Digital Marketing Services
* Search Engine Optimisation (SEO)
* Social Media Marketing
* Email Marketing
* Pay-Per-Click (PPC) Advertising
* WordPress Website Development
* Digital Marketing Consultation
* Online Professional Training
* Educational Resources
Information We Collect
We collect information that helps us provide better services and improve your experience.
Personal Information
This may include:
* Full Name
* Email Address
* Phone Number
* Country of Residence
* Company Name
* Billing Address
* Payment Information (processed securely by third-party payment providers)
* Account Login Details
* Profile Information
Technical Information
When you visit our website, we may automatically collect:
* IP Address
* Browser Type
* Operating System
* Device Information
* Screen Resolution
* Language Preferences
* Website Usage Data
* Referral URLs
* Date and Time of Visits
* Pages Viewed
* Session Duration
Educational Information
When enrolling in our training programmes, we may collect:
* Course Progress
* Quiz Results
* Assignment Submissions
* Certificates Earned
* Learning Preferences
Marketing Information
We may collect information relating to:
* Newsletter subscriptions
* Marketing preferences
* Survey responses
* Feedback
* Promotional campaign interactions
How We Use Your Information
We use your information to:
* Deliver our services
* Process course registrations
* Provide customer support
* Improve website performance
* Process payments
* Verify user identity
* Respond to enquiries
* Send educational materials
* Deliver newsletters (where consent has been provided)
* Improve our marketing strategies
* Prevent fraud and unauthorised activities
* Maintain website security
* Comply with legal obligations
Legal Basis for Processing
Where required by applicable law (including the GDPR), we process your personal information based on one or more of the following legal grounds:
* Your consent
* Performance of a contract
* Compliance with legal obligations
* Protection of vital interests
* Legitimate business interests that do not override your rights and freedoms
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience.
These may include:
* Essential Cookies
* Performance Cookies
* Functional Cookies
* Analytics Cookies
* Marketing Cookies
Cookies help us:
* Remember your preferences
* Analyse website traffic
* Improve functionality
* Deliver relevant content
* Enhance website security
You may disable cookies through your browser settings, although some features may not function properly.
Analytics
We may use trusted analytics services to understand how visitors interact with our website.
These tools may collect:
* Anonymous visitor statistics
* Device information
* Browsing behaviour
* Website performance metrics
This information helps us improve our services and user experience. Marketing Communications
With your consent, we may send:
* Educational updates
* Course announcements
* Industry news
* Promotional offers
* Service updates
* Marketing newsletters
You may unsubscribe at any time using the unsubscribe link included in our emails.
Sharing Your Information
We do not sell your personal information.
We may share information only with trusted third parties necessary to operate our business, including:
* Payment processors
* Email service providers
* Website hosting providers
* Cloud storage providers
* Customer support platforms
* Analytics providers
* Marketing service providers
* Legal authorities where required by law
All third-party providers are expected to maintain appropriate confidentiality and security standards.
International Data Transfers
Because we serve customers globally, your information may be transferred to and processed in countries outside your country of residence.
Where required, we implement appropriate safeguards to ensure your information remains protected during international transfers.
Data Security
We implement appropriate technical and organisational security measures, including:
* Secure servers
* SSL encryption
* Password protection
* Access controls
* Firewalls
* Malware monitoring
* Secure backups
* Limited employee access
Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
Data Retention
We retain personal information only for as long as necessary to:
* Provide our services
* Comply with legal obligations
* Resolve disputes
* Enforce agreements
* Maintain business records
When information is no longer required, it will be securely deleted or anonymised where appropriate.
Your Privacy Rights
Depending on your country of residence, you may have the right to:
* Access your personal information
* Correct inaccurate information
* Request deletion of your data
* Restrict processing
* Object to processing
* Withdraw consent
* Request data portability
* Lodge a complaint with a relevant supervisory authority
We will respond to legitimate requests within the timeframe required by applicable law.
Children’s Privacy
Our services are intended for individuals aged 18 years and above, or the age of majority in their jurisdiction.
We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.
If we become aware that personal information from a child has been collected inappropriately, we will promptly delete it.
Third-Party Links
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.
Updated versions will be published on this page together with the revised effective date.
Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we process your personal information, please contact us:
Pro Skill Universe
Email: [[email protected]] [[email protected]]
Website: https://proskilluniverse.net
We are committed to addressing privacy concerns promptly, professionally, and in accordance with applicable data protection laws.